Feature Comparison

	Simple e-mail	MediaMagic DI
Dealer location
Ease of Use	X	X
Any digital camera can be used	X	x
Little additional software required for small system	X
Automatic bar code overlay on images		X
Automatic camera settings control image quality		X
Large growth management		X
Standard configuration for ease of maintenance		X
Custom claim form with automatic data entry		X
Data security		X
Step by step “wizard” guide		X
Less than 10 minute total response		X
Docking station with integrated cabling and battery charger	x	X

Central Location
Claims automatically routed to first available reviewer		X
Claims requiring clarification from dealer automatically routed to original reviewer		X
Response time typically 10 minutes		X
Reviewer able to send selected data/images to Quality database		X
System scaleable for large growth		X
Time stamp tracking of all claims		X
All claims archived and available easily to dealers		X
Management reporting system maintains performance tracking		X
Minimized image storage costs due to image control at camera		X

Redundancy and Security
Mirrored server and storage redundancy		X
Compliant with Corporate Firewall standards		X

Note:
When a complete system is to be utilized as a reliable service costs and service quality must be managed by the following:

Common standards and ease of use at dealer location permits training materials to be provided.
Integrated hardware/software allows dealer managed equipment replacement so maintenance costs are minimized.
Web based system permits upgrades to be automatically downloaded.
Call center claim routing provides efficient use of reviewer staff.
Redundant server systems and database management provides performance and response time tracking.