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Early detection of vehicle warranty and reliability issuesReal time warranty resolution using digital imagingDealer Service writer takes digital photos of customer concern and transmits them in real time to Warranty reviewer at central location. Resolution of concern is received back typically under 10 minutes. Customer satisfied. Manufacturer receives quality information in days rather than weeks thus having the ability to make production changes rapidly. Major cost savings. This system is currently in use by select Ford and Lincoln/ Mercury dealers in the USA
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© 2011 Media Magic.
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